Shipping & Delivery Policy

Handling & Delivery Schedule

• Handling Time: Monday – Saturday (1–3 days)
• Order Cut-Off Time: 2:00 PM (New York – GMT-05:00)
• Delivery Days: Monday – Saturday
• Estimated Delivery Time: 7–9 Businees days

Dispatch Time

Orders are generally dispatched within three business days from the date of purchase. During peak seasons or unforeseen delays, dispatch may take slightly longer — but we always aim to ship as soon as possible.

Delivery Time

Once shipped, your package is expected to arrive within 7–9 working days, depending on your location, courier availability, and external conditions. We work exclusively with trusted carriers to ensure safe and timely delivery.

Shipping Methods

We provide standard shipping for all orders. For expedited shipping or special delivery instructions, please contact us at support@cosplaycollectibles.com before placing your order. Additional fees may apply.

International Shipping

Cosplay Collectibles ships to select international destinations. International orders may take additional time due to customs clearance and distance. Please allow extra time for global deliveries.

Order Tracking

After dispatch, you will receive a confirmation email with your tracking number(s). You may track your package through our website or directly through the courier’s website for real-time updates.

Delivery Attempts

Our courier partners will attempt delivery multiple times. If no one is present, they will leave a notice so you can schedule redelivery or pick up the parcel at a nearby facility.

Missing or Damaged Items

If any item is missing or arrives damaged, reach out to us immediately at support@cosplaycollectibles.com. We will investigate and resolve the issue promptly.

Shipping Charges

We offer Free Worldwide Shipping. However, customers are responsible for any remote-area surcharges applied by the courier.

Returns & Exchanges

For full details regarding refunds, exchanges, or returns, please visit our Returns Policy page.